Privacy Policy
Updated: 2023 10 05
Who We Are
We’re OMALab, Inc., also known as Audienti. We run the websites https://app.audienti.com and https://audienti.com , https://omalab.com/, https://www.omalab.com/, and many other tangential sites.
Our Promise
Your privacy matters to us. We’ll only use your information as described here and won’t share it without your permission.
Why We Collect Your Data
We gather your information to make our service better and to communicate with you. By using our service, you’re indicating you’re okay with this.
What We Collect
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On Our Website: We see which pages you visit, and we might use tools that track this anonymized behavior to improve the quality of our website. If you sign up, we’ll ask for details like your email and name. If you buy something, our payment system (Stripe) handles your payment details, not us.
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Newsletter Signups: We collect your email and sometimes other details when you subscribe to our updates.
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Using Our Services: We log your activity, like your IP address and browser type. If you use our sales tools, we gather and enhance contact details you provide. We also store files you upload until you close your account.
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Browser Extensions: If you use our extensions, we collect data to help find email addresses and customize your experience. We also will take a copy of your relevant cookies and push them into database. This allows us to engage using automation on social media and email.
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Outreach Services: We help you contact prospects. For that, we need your email and sometimes social media details. We also track when emails are opened and store some email details.
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Support: If you chat or email us for help, we keep that conversation. We also record how you use our service to assist you better.
How We Use Your Data
We use your data to provide our service, help you if you have problems, protect against fraud, tell you about new features, and other essential tasks.
How Long We Keep Your Data
We store your data as long as you’re our customer. If you leave, we delete most of your data within 90 days. The only exception is any data we are required to keep for accounting purposes.
Third-party Services We Use
We use various services to help us, like Facebook, Google, LinkedIn, Amazon Web Services, and more.
Your Rights
You can see, change, or delete your data anytime. If you want to know what data we have about you or change it, email us at [email protected].
Cookies
We use cookies on our site to make your experience better. You can control cookies through your browser settings.
Security
We take steps to protect your data. More details are in our Security Policy.
Children
Our service isn’t for kids under 13. If we find out we’ve accidentally collected data from a child, we’ll delete it. It’s also possible that you will encounter adult (18+) materials as our solution does process public Internet data. Should you encounter this type of data, please let us know so we can immediately delete the offending materials.
Changes
Sometimes we’ll update this policy. If we do, we’ll let you know on this page.
Google User Data
OMALab’s use of information received, and OMALab’s transfer of information to any other app, from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Questions?
Email us at [email protected] if you have any questions about this policy.