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Privacy Policy
Updated: 2025 03 20
Last updated: 2026-02-11
Who We Are
We’re OMALab, Inc., also known as Audienti. We operate the following websites: https://app.audienti.com/
and https://audienti.com/, https://omalab.com/, https://www.omalab.com/, https://app.bizzbridge.com/, and other OMALab, Inc. owned and/or operated sites.
Our Promise
We respect your privacy and will only use your information as set forth in this policy and will not disclose it without your consent, except as set forth in this policy.
Why We Collect Your Data
We collect your information to improve our service and to communicate with you. By using our service, you agree to this, as long as it is permitted by law.
What We Collect On Our Website
We know when you visit different pages, and we might use tools to track this information anonymously to improve the quality of our website. We will ask you to provide information when you sign up, such as email and name, and other information when you make purchases, such as through our sales tools, which will be handled by our third-party payment processor, Stripe, and will not be retained by us.
Newsletter Signups
We collect email and other information when you sign up to our newsletter.
Using Our Services
We collect information about your activities, such as your IP address and browser type, when you use our services. We collect and improve information you provide when you use our sales tools, such as your contact information. We will store files you upload until you close your account with us.
Browser Extensions
If you use our extensions, we collect the data necessary to find email addresses and provide a personalized experience. Relevant cookies and identifiers may be stored to enable automation and integration of social media platforms as well as email.
Outreach Services
We assist you in reaching out to prospects. For that, we need your email, as well as your social media credentials in some cases. We also monitor email openings.
Support
If you contact us via chat or email for support, we keep a record of the conversation. We also keep a record of how you use our services.
How We Use Your Data
We use your data to provide you with the service, assist you in case of any issues, prevent fraud, keep you updated about new features, and perform various activities necessary for running the business.
How Long We Keep Your Data
We keep your data as long as you are a member of ours. When you leave, we delete your data within 90 days of the termination of the service. However, we keep the data that we need to keep for accounting, legal, or regulatory reasons.
Third-party Services We Use
We use various third-party services to assist us in the process, including Facebook, Google, LinkedIn, AWS, Stripe, as well as analytics, identity resolution, marketing, etc.
Moreover, as a user of our system, when you login or authenticate services, we use your data to provide you with better services. When using Google Workspace as well as other associated services, API data collected is NOT used to develop, improve, or train generalized AI and/or ML models.
Identity Resolution, Cookies, and Marketing Communications
When you visit or log on to our website, cookies and other technologies may be used by our online data partners or vendors to associate your visit with other personal information they or others may have available about you, including your email address.
We or our service providers may use this information to send you communications and marketing information.
You may opt out of receiving this advertising by visiting: https://app.retention.com/optout
You also have the right to opt out of the collection and processing of your personal data in accordance with the General Data Protection Regulation (GDPR). To exercise this right, please visit: https://www.rb2b.com/rb2b-gdpr-opt-out
GDPR Data Subject Rights
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Restrict or object to processing of your personal data
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at support@audienti.com
.
Your Rights
You can see, change, or delete your data anytime. If you want to know what data we have about you or change it, email us at support@audienti.com
.
Cookies
We use cookies and other similar technologies to help us provide the best possible user experience. Additionally, we use these technologies for analytical as well as marketing purposes. You have the option to disable the use of cookies by changing the settings on your browser. You may also use the cookie consent tool.
Security
We have taken measures to secure your data. For more information, please refer to our Security Policy.
Children
Our service is not intended for kids below 13. In the event that we find out that we have inadvertently collected data from a child, we will remove the data. It is also possible that you may encounter adult content (18+) as our solution collects data from the public Internet. In the event that you encounter such content, please inform us immediately so that we may remove the offending content.
Changes
We may update this policy. In the event that we update this policy, we will notify you on this page.
Google User Data
The use of information received from Google APIs, and the transfer of that data to any other app by OMALab, is subject to the Google API Services User Data Policy, as well as the Limited Use requirement.
Additionally, Google user data collected through the services provided by us may be accessible to all logged-in users of the app, as necessary for the functionality and intended use of the app.
Questions?
If you have any questions about this policy, please don’t hesitate to contact us at support@audienti.com.